For eligible Parts & Accessories (P&A) listings on US Motors, sellers are required to offer buyers free returns with a minimum return period of 30 days for domestic shipping (only). For additional details, visit the US marketplace Seller Center help page, the UK marketplace Seller Centre help page, or the DE marketplace seller help page.

For the UK marketplace, all add and revise listing APIs now return warnings on non-compliant P&A listings. Developers should monitor these warnings and update listings as needed. Beginning in August 2026 for the UK marketplace, blocking errors will be triggered for all add and revise calls on non-compliant P&A listings. To avoid these blocking errors, developers should help sellers promptly resolve issues by updating their return policies. See the Warning/Error codes returned section for details on the specific warnings and errors. During the warning period, eBay will automatically update listings as needed to be compliant.

 

Blocking errors for the US marketplace are triggered for all add/revise calls on non-compliant P&A listings. To avoid these blocking errors, developers should help sellers promptly resolve issues by updating their return policies. See the Warning/Error codes returned section in this document for more information.

Support specifics for US marketplace

The free returns policy requirement applies to listings that meet specific criteria, including:

  • The item is listed on eBay.com and, located in the US, and shipped to a buyer in the US

  • The price of the item, excluding postage costs, is more than $10 (US)

  • The item is new or new other

  • The listing is fixed-price

US Sellers may also receive a 50% reduction in return label costs, applied automatically when using eBay Labels, to help reduce shipping expenses.

US marketplace exclusions

Listings in the following US categories are excluded from our updated return policy and aren’t required to offer free returns.

Cars & Trucks

  • Wheels (179679)

  • Tires (179680)

  • Tire & Wheel packages (179681)

  • Other Wheel & Tire Parts (179684)

  • Auto Transmissions (171115)

  • Manual Transmissions (171117)

  • Complete Engines (33615)

  • Door Panels (33696)

  • Hood Panels (33646)

  • Airbags (177710)

ATV, Side-by-Side & UTV

  • Wheels (263049)

  • Tires (263048)

  • Wheels & Tire Packages (263051)

All P&A categories

  • Listings with local pick up only

  • Listings where shipping uses freight services

Support specifics for UK marketplace

The free returns policy requirement applies to listings that meet specific criteria, including:

  • The item is listed on eBay.co.uk and, located in the UK, and shipped to a buyer in the UK marketplace

  • The price of the item, excluding postage costs, is more than £10 (UK)

  • The item is new or new other

  • The listing is fixed-price

  • Item listed by business seller (applies to UK, only)

UK Sellers may also receive a 50% reduction in return label costs, applied automatically when using eBay Labels, to help reduce shipping expenses.

UK marketplace exclusions

Listings in the following UK categories are excluded from our updated return policy and aren’t required to offer free returns.

Cars Parts & Accessories

  • Wheels (179679)

  • Tires (179680)

  • Wheels with Tyres (179681)

  • Other Wheel & Tire Parts (179684)

  • Auto Transmissions (171115)

  • Manual Transmissions (171117)

  • Complete engines (33615)

  • Door panels (33696)

  • Bonnet panels (33646)

  • Airbags (177710)

  • EV > Batteries, BMS & Fuel Cells (262094, parent)

  • EV > Batteries (177703)

  • EV > Battery & BMS Units (262096)

  • EV > Battery Management Systems (BMS) (262095)

  • EV > Fuel Cells & Parts (262097)

ATV, Side-by-Side & UTV Parts & Accessories

  • Batteries (263285)

  • EV > Batteries (263254)

  • EV > Battery & BMS Units (263257)

  • EV > Battery Management Systems (BMS) (263256)

  • Bonnets (263158)

  • Complete Engines (263378)

  • Seat Belts, Harnesses & Parts (263131)

  • Tires (263048)

  • Wheels (263049)

  • Wheels & Tire Packages (263051)

Car Tuning & Styling

  • Harnesses, Belts & Pads (72228)

  • Performance Car Batteries (180410)

  • Bonnets (180358)

Caravan, Campervan & Motorhome Parts & Accessories

  • Tyres (50071)

  • Wheels (261953)

  • Wheel & Tyre Packages (261954)

Lorry/Truck Parts

  • Complete Engines (184743)

  • Bonnets (184804)

  • Panels, Firings & Deflectors (184811)

  • Tyres (184924)

  • Wheels (184927)

  • Other Wheels & Tyres (184928)

Motorcycle & Scooter Parts & Accessories

  • Batteries (49782)

  • EV > Batteries (263195)

  • EV > Battery & BMS Units (263198)

  • EV > Battery Management Systems (BMS) (263197)

  • Complete Engines (171108)

  • Other Wheel & Tyre Parts (21669)

  • Wheels & Rims (147699)

  • Wheels with Tyres (88533)

Other categories

  • Commercial Truck Batteries (184845)

  • Engine Oils (179496)

  • Go-Kart Batteries (180483)

  • Paints & Supplies (179421, all categories below parent)

All P&A categories

  • Listings with local pick up only

  • Listings where shipping uses freight services

Support specifics for Germany marketplace

The free returns policy requirement applies to listings that meet specific criteria, including:

  • The item is listed on eBay.de, located in Germany, and shipped to a buyer in Germany

  • The price of the item, excluding postage costs, is more than €10

  • The item is new or new other

  • The listing is fixed-price

  • Item listed by business seller

For the DE marketplace, this policy applies only to buyer change-of-mind returns. Returns for items not as described continue to be handled under existing eBay policies, and item doesn't fit returns continue to be handled through eBay Fahrzeugteileversprechen. eBay will subsidize 50% of the cost of eligible return labels purchased on eBay for eligible listings.

Germany marketplace exclusions

Listings in the following Germany categories or use cases are excluded from our updated return policy and aren’t required to offer free returns.

Excluded use cases

  • International orders

  • Heavy & bulky items

  • Listings with local pick up only

  • Used items

  • Hazardous materials (batteries, oils)

  • Item not as described & eGF returns

  • Listings where shipping uses freight services

  • C2C / private sellers

Below is the list of excluded Parts & Accessories categories:

Quad

  • Batterien (263285)

  • Motorhauben (263158)

  • Komplettmotoren (263378)

  • EV > Batterien (263254)

  • EV > Batterie & BMS Einheiten (263257)

  • EV > Batteriemanagementsystems (BMS) (263256)

  • Sicherheitsgurte, Geschirre & Teile (263131)

  • Reifen (263048)

  • Kompletträder (263051)

  • Felgen (263049)

Auto

  • Airbags (177710)

  • Automatikgetriebe (171115)

  • Schaltgetriebe (171117)

  • Batterien (179846)

  • Motorhauben (33646)

  • Motoren (33615)

  • Türverkleidung (33696)

  • EV > Batterien, BMS & Brennstoffzellen (262094, parent)

  • Sicherheitsgurte & Teile (33725)

  • Autoreifen & Felgen: Sonstige (179684)

  • Reifen (179680)

  • Felgen (179679)

  • Kompletträder (179681)

Auto Tuning & Styling

  • Sportgurte & Polster (72228)

  • Batterien (180410)

  • Motorhauben (180358)

Wohnmobil & Wohnwagenteile

  • Reifen (50071)

  • Felgen (261953)

  • Kompletträder (261954)

Nutzfahrzeugteile

  • Motor, Antrieb & Getriebe (46098)

  • Karosserieteile (6763)

  • Reifen & Felgen (42614)

Motorrad & Roller

  • Batterien (49782)

  • EV > Batterien (263195)

  • EV > Batterie & BMS Einheiten (263198)

  • EV > Batteriemanagementsysteme (BMS) (263197)

  • Komplettmotoren (171108)

  • Reifen & Felgen: Sonstige (21669)

  • Felgen & Felgenringe (147699)

  • Kompletträder (88533)

Other categories

  • Motoröl (179496)

  • GoKart Teile > Batterien (180483)

  • Autolackierbedarf (179421, parent)

  • Teile > Autoteile & Zubehör > Karosserie-, Anbauteile & Zubehör > Fenster-, Heck- & Windschutzscheibenteile > Autoglas (33684)

  • Teile > Autoteile & Zubehör > Karosserie-, Anbauteile & Zubehör > Fenster-, Heck- & Windschutzscheibenteile > Weitere Autoglas- & Fensterteile (6781)

  • Teile > Kfz-Services & -Reparaturen > Scheibentausch & -reparaturen > Frontscheiben mit Einbau (99446)

  • Teile > Kfz-Services & -Reparaturen > Scheibentausch & -reparaturen > Heckscheiben mit Einbau (99447)

  • Teile > Kfz-Services & -Reparaturen > Scheibentausch & -reparaturen > Seitenscheiben, vo. mit Einbau (99449)

  • Teile > Kfz-Services & -Reparaturen > Scheibentausch & -reparaturen > Seitenscheiben, hi. mit Einbau (99454)

All P&A categories

  • Listings with local pick up only

  • Listings where shipping uses freight services

Setting compliant return policies with Trading API

If using the legacy ReturnPolicy container in the Trading API to make the return policy compliant with this requirement, make sure to set the following:

  • ReturnsAcceptedOption must be ReturnsAccepted

  • ReturnsWithinOption must be Days_30 or Days_60

  • ShippingCostPaidByOption must be Seller

Creating compliant return policies with Account v1 API

If using the Account v1 API, use the createReturnPolicy or the updateReturnPolicy method to make the return policy compliant with this requirement. Make sure to set the following:

  • returnsAccepted must be set to true

  • returnPeriod must be specified in days, either 30 or 60

  • returnShippingCostPayer must be SELLER

Warning/Error codes returned

To support the new requirement, the following warnings and errors will be returned. For the UK marketplace, all add and revise listing APIs now return warnings for non-compliant P&A listings. Developers should implement logic to detect and respond to these warnings and errors.

Updating the listing alone may not prevent future failures. For eligible listings, update the seller's return business policy through Account v1. See Creating compliant return policies with Account v1 API for details.

 

Blocking errors for the US marketplace are triggered for all add/revise calls on non-compliant P&A listings. Blocking errors for the UK marketplace will be triggered starting in August 2026.

For the Inventory API, a warning/error may be returned when publishing an offer or updating an active listing with a non-compliant return policy. Ensure the return policy specified in the offer for the inventory item is compliant.

  • Publishing an offer involves calling methods such as: bulkPublishOffer, publishOffer, or publishOfferByInventoryItemGroup

  • Updating an active listing involves calling methods such as: bulkCreateOrReplaceInventoryItem, createOrReplaceInventoryItem, createOrReplaceProductCompatibility, createOrReplaceInventoryItemGroup, or updateOffer

For the Trading API, a warning/error may be returned when creating an item or revising/relisting an active listing with a non-compliant return policy.

  • Creating an item involves calling methods such as: AddItem, AddItems, or AddFixedPriceItem

  • Revising or re-listing an item involves calling methods such as: ReviseItem, ReviseFixedPriceItem, RelistItem, or RelistFixedPriceItem

UK warning phase (current)

For the UK marketplace, a warning is returned for listing API calls with non-compliant return policies on P&A listings only. The warning indicates that while the listing creation or revision is accepted, eBay will automatically adjust the return policy to ensure compliance.

This P&A listing requires a minimum 30-day return period and seller-paid return shipping. eBay automatically updated the listing's return policy settings to meet these requirements. Sellers using business policies should update their return business policy for future P&A listings. To learn more, visit https://www.ebay.co.uk/sellercentre/postage/free-returns-for-parts-and-accessories.

Returned codes:

  • Trading API/Sell Feed API: 21920444

  • Inventory API: 25124

Blocking errors (US now, UK starting Aug 2026)

For the US marketplace, and starting in August 2026 for the UK marketplace, a blocking error will be returned for listing API calls that include non-compliant return policies on eligible listings. As indicated in the error message, the creation or revision of the listing will be blocked. Users must update the return policy as required before making another API call.

This P&A listing has a non-compliant domestic return policy. Please update the return window to 30-days (or more) and/or update return shipping cost payer to Seller, and then make another call. Sellers using business policies must make the same changes to their return business policy and then make another call. To learn more, visit

US Marketplace: https://www.ebay.com/sellercenter/news/2025-june/parts-accessories-return-policy

UK Marketplace: https://www.ebay.co.uk/sellercentre/postage/free-returns-for-parts-and-accessories

Returned codes:

  • Trading API/Sell Feed API: 21920443

  • Inventory API: 25123