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Site or Service Name:

production

Last Update:

Thu Nov 05 2015 09:00:00 GMT-0700 (Mountain Standard Time)

Description:

LMS calls are failing with error (11002) 'Authentication failed : The token does not exist, the user must complete the Auth & Auth sign in process to generate token.' A small percentage of calls are impacted and a retry should work. We are aware of this issue and the engineering team is actively working to resolve the issue.

Status:

resolved